img

Cookie Policy

Cookie Policy

This Cookie Policy explains how ICONMA, LLC, doing business as ICONMA (“ICONMA”, “we”, “us”, or “our”), uses cookies and similar technologies when you access or use the ICONMA Learning Management System, websites, applications, online courses, assessments, certifications, and related learning services collectively referred to as the “LMS” or “Services”.

This Cookie Policy should be read together with our Privacy Policy and Terms & Conditions.

By using the LMS, you acknowledge that cookies and similar technologies may be placed on or accessed from your device as described in this Policy. Where applicable law requires consent, non-essential cookies will be used only after you have made an appropriate choice.

Some cookies are necessary for the LMS to operate securely and cannot be disabled through the LMS without affecting essential functions such as authentication, account security, course access, and session management.


Table of Contents
  1. What Cookies Are
  2. Scope of This Cookie Policy
  3. Cookies and Similar Technologies We May Use
  4. Strictly Necessary Cookies
  5. Functional and Preference Cookies
  6. Analytics and Performance Cookies
  7. Advertising and Targeting Cookies
  8. Authentication and Security Cookies
  9. First-Party and Third-Party Cookies
  10. Session and Persistent Cookies
  11. Information Collected Through Cookies
  12. How We Use Cookie Information
  13. Cookie Consent and Preferences
  14. Managing Cookies Through Your Browser
  15. Do Not Track and Global Privacy Control
  16. Third-Party Services
  17. Data Retention
  18. Information Security
  19. Children’s Privacy
  20. Changes to This Cookie Policy
  21. Contacting Us


1. What Cookies Are

Cookies are small text files placed on your computer, mobile device, tablet, or other device when you visit a website or use an online service.

Cookies allow a website or application to recognize a device, remember information about a session, maintain account access, save preferences, improve functionality, measure performance, and support security.

Cookies may store a unique identifier and other technical information. Cookies do not normally contain complete documents, course files, or account passwords.


2. Scope of This Cookie Policy

This Cookie Policy applies to cookies and similar technologies used through ICONMA-controlled LMS pages, websites, applications, and Services.

Third-party websites, videos, payment services, learning tools, social media services, analytics providers, or other external resources may use their own cookies and technologies. Their practices are governed by their own privacy and cookie policies.


3. Cookies and Similar Technologies We May Use

Depending on the LMS configuration, device, browser, course content, account type, and enabled features, ICONMA may use:

  • Browser cookies
  • Local storage
  • Session storage
  • Software development kits
  • Pixels or web beacons
  • Log files
  • Device identifiers
  • Authentication tokens
  • Embedded-content technologies

References to “cookies” in this Policy include these similar storage and access technologies where appropriate.


4. Strictly Necessary Cookies

Strictly necessary cookies are required for the LMS and Services to function correctly and securely.

These cookies may be used to:

  • Authenticate users and maintain login sessions
  • Protect accounts against unauthorized access
  • Route traffic and balance system load
  • Remember items required to complete a requested transaction
  • Maintain course and assessment sessions
  • Store cookie-consent choices
  • Prevent fraud, abuse, and security attacks
  • Support accessibility and essential page functions

Because these cookies are necessary to provide Services requested by the user, they cannot normally be disabled through the LMS. Blocking them through browser settings may prevent the LMS from operating properly.


5. Functional and Preference Cookies

Functional and preference cookies allow the LMS to remember choices and provide enhanced or personalized features.

These cookies may remember:

  • Language and regional preferences
  • Display and accessibility preferences
  • Course-view settings
  • Previously selected options
  • Audio or video preferences
  • Dashboard and navigation preferences

If functional cookies are disabled, some preferences may need to be selected again and certain optional features may not work as expected.


6. Analytics and Performance Cookies

Analytics and performance cookies help us understand how users interact with the LMS and whether pages, courses, and features are operating effectively.

These cookies may be used to measure:

  • Page and course visits
  • Feature usage
  • Navigation paths
  • Session duration
  • Page-loading and system performance
  • Error rates and technical failures
  • General device, browser, and operating-system information

We use this information to troubleshoot problems, improve course delivery, enhance performance, understand general usage trends, and improve the user experience.

Where required by applicable law, analytics and performance cookies will not be activated until the user provides consent.


7. Advertising and Targeting Cookies

Advertising and targeting cookies may be used to understand the effectiveness of promotional campaigns, limit repeated advertisements, or provide content based on user interests.

ICONMA does not use advertising or targeting cookies through the LMS unless they are specifically enabled, disclosed, and permitted under applicable law.

Where advertising or targeting cookies are used, users will be provided with appropriate notice and choice through the available cookie-consent controls.

ICONMA does not sell Personal Information collected through the LMS.


8. Authentication and Security Cookies

Authentication and security cookies help verify identity, maintain authorized account access, protect user sessions, and detect suspicious activity.

These cookies may support:

  • Secure sign-in and sign-out
  • Multi-factor authentication
  • Session timeout
  • Cross-site request forgery protection
  • Fraud and abuse detection
  • Rate limiting
  • Security-event investigation

Disabling or deleting these cookies may sign you out, interrupt an assessment, prevent course access, or require you to authenticate again.


9. First-Party and Third-Party Cookies

First-party cookies are set directly by ICONMA-controlled domains or applications.

Third-party cookies are set by external service providers whose tools, content, or features are integrated into the LMS.

Third-party providers may include:

  • Cloud and hosting providers
  • Video and media providers
  • Payment processors
  • Analytics providers
  • Authentication providers
  • Communication and support tools
  • Embedded document or learning-content providers

Third-party providers control their own cookies and may process information according to their own terms and privacy policies.


10. Session and Persistent Cookies

Session cookies are temporary and normally expire when you close your browser, sign out, or end a session.

Persistent cookies remain on your device for a defined period or until you delete them. They may be used to remember preferences, maintain consent choices, recognize returning users, or support security.

The duration of a cookie depends on its purpose, configuration, provider, and applicable retention requirements.


11. Information Collected Through Cookies

Cookies and similar technologies may collect or generate:

  • Cookie or session identifiers
  • Internet Protocol address
  • Browser type and version
  • Device type and operating system
  • Language and regional settings
  • Login and logout information
  • Date and time of access
  • Pages, courses, and features accessed
  • Referral and navigation information
  • General interaction and performance information
  • Error, diagnostic, and security information
  • Cookie-consent preferences

Depending on the circumstances, this information may be treated as Personal Information and handled in accordance with our Privacy Policy.


12. How We Use Cookie Information

ICONMA may use information collected through cookies to:

  • Operate and deliver the LMS
  • Authenticate users and maintain secure sessions
  • Remember preferences and settings
  • Track course and assessment sessions
  • Prevent fraud, abuse, and unauthorized access
  • Monitor availability, performance, and reliability
  • Identify and resolve technical problems
  • Improve courses, features, and user experience
  • Measure general usage and engagement
  • Comply with legal, contractual, audit, and security obligations

Cookie information may be combined with account or usage information where reasonably necessary for these purposes and as permitted by applicable law.


13. Cookie Consent and Preferences

Where applicable law requires consent, ICONMA will request consent before placing or accessing non-essential cookies.

You may be able to:

  • Accept all optional cookies
  • Reject optional cookies
  • Select individual cookie categories
  • Change or withdraw your consent later

Strictly necessary cookies may remain active because they are required to provide the LMS and requested Services securely.

Changing your preferences does not automatically delete cookies already stored on your device. You may need to remove existing cookies through your browser settings.


14. Managing Cookies Through Your Browser

Most browsers allow you to view, block, delete, or limit cookies through browser privacy settings.

Browser settings may allow you to:

  • Delete existing cookies
  • Block all cookies
  • Block third-party cookies
  • Receive a warning before a cookie is stored
  • Clear cookies when the browser closes

Browser controls vary by provider and version. Review your browser’s help or privacy settings for current instructions.

Blocking all cookies may prevent you from signing in, maintaining a secure session, accessing courses, completing assessments, saving preferences, or using other LMS features.


15. Do Not Track and Global Privacy Control

Some browsers and extensions transmit Do Not Track or Global Privacy Control signals.

There is no single universal standard governing every Do Not Track signal. ICONMA will respond to legally recognized browser-based privacy signals where required by applicable law and technically supported.

ICONMA does not intentionally use the LMS to track users across unrelated third-party websites for behavioral advertising.


16. Third-Party Services

The LMS may contain embedded videos, payment tools, external documents, authentication services, analytics tools, communication features, or links provided by third parties.

When you interact with third-party content or services, the third party may set cookies or collect information directly from your device.

ICONMA does not control third-party cookie settings. You should review the applicable third party’s privacy and cookie policies before using its service.


17. Data Retention

Cookie information is retained only for as long as reasonably necessary for the purpose for which it was collected, subject to legal, contractual, security, and operational requirements.

Retention periods may vary according to:

  • Whether the cookie is a session or persistent cookie
  • The cookie’s purpose
  • The applicable service provider
  • Security and fraud-prevention requirements
  • Legal, regulatory, contractual, or audit obligations

When cookie information is no longer required, it may be deleted, anonymized, or aggregated.


18. Information Security

ICONMA uses reasonable administrative, technical, organizational, and physical safeguards designed to protect cookie and usage information against unauthorized access, misuse, alteration, disclosure, or destruction.

These safeguards may include encryption, access controls, authentication, monitoring, logging, restricted administrative access, and security testing.

No internet transmission, browser storage method, or electronic system can be guaranteed to be completely secure.


19. Children’s Privacy

The ICONMA LMS is intended primarily for authorized employees, contractors, candidates, clients, instructors, administrators, and adult learners.

We do not knowingly use cookies to build advertising profiles of children under the age of 18.

Where a minor is authorized to use the LMS, cookies will be used only as reasonably necessary to provide, secure, support, and improve the authorized Services, subject to applicable law.


20. Changes to This Cookie Policy

ICONMA may update this Cookie Policy to reflect changes in the LMS, technologies, third-party providers, business practices, or legal requirements.

When changes are made, we will revise the “Last Updated” date.

Where required, we may provide additional notice through the LMS, a cookie banner, email, website announcement, or another appropriate communication method.

Material changes affecting consent choices may require us to request consent again.


21. Contacting Us

If you have questions, concerns, or requests regarding this Cookie Policy or ICONMA’s use of cookies and similar technologies, contact:

ICONMA, LLC
Email: info@iconma.com
Website: www.iconma.com

For LMS technical assistance, you may also contact your assigned LMS administrator or ICONMA support representative.


Last Updated: July 17, 2026