ICONMA, LLC, doing business as ICONMA (“ICONMA”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access or use the ICONMA Learning Management System, online courses, assessments, certifications, websites, applications, and related learning services collectively referred to as the “LMS” or “Services”.
By accessing or using the LMS, you acknowledge that you have read and understood this Privacy Policy.
We collect only the information reasonably necessary to operate the LMS, provide courses and training services, track learning progress, issue certificates, provide support, maintain security, and meet legal, employment, contractual, or regulatory requirements.
Depending on how you use the LMS, we may collect the following information:
Automatically collected information may be used to maintain security, identify potential misuse, troubleshoot technical issues, improve performance, and generate statistical information about LMS usage.
The ICONMA LMS is intended primarily for authorized employees, contractors, candidates, clients, instructors, administrators, and adult learners.
We do not knowingly collect Personal Information directly from children under the age of 18 without appropriate authorization from a parent, legal guardian, educational institution, employer, or another organization permitted by applicable law.
If you believe that a child has submitted Personal Information through the LMS without appropriate authorization, please contact us so that we can review and, where required, delete the information.
We may use information collected through the LMS to:
Depending on the circumstances, ICONMA may act as a data controller or a data processor.
Where an employer, client, educational institution, or another organization provides your LMS access, that organization may determine the purpose for which certain information is processed. In such cases, ICONMA may process information according to the organization’s instructions and applicable agreements.
The LMS records participation in assigned or selected courses and training activities.
Training records may include:
Where your LMS account is provided by an employer, client, department, or another organization, authorized representatives may view your training information.
Authorized representatives may include managers, human resources personnel, instructors, compliance teams, auditors, LMS administrators, and other personnel who require access for legitimate business purposes.
We may share information with ICONMA affiliates, authorized personnel, employers, clients, instructors, administrators, contracted companies, and service providers when necessary to provide and operate the LMS.
Service providers may assist us with:
Service providers are authorized to use information only as necessary to perform services on our behalf or comply with applicable legal requirements.
ICONMA does not sell Personal Information collected through the LMS.
We may also disclose Personal Information when required or permitted by law, including when necessary to:
We retain Personal Information only for as long as reasonably necessary to provide the LMS and fulfil the purposes described in this Privacy Policy.
Retention periods may depend on:
Course completion records, assessment results, certificates, and compliance training records may be retained for longer periods where necessary for legal, employment, contractual, audit, or regulatory purposes.
When information is no longer required, it may be securely deleted, anonymized, or aggregated in accordance with applicable policies and laws.
The LMS may use cookies, log files, web beacons, and similar technologies to support LMS functionality and improve the learning experience.
These technologies may be used to:
Some cookies are necessary for the LMS to operate. Disabling necessary cookies may prevent you from logging in, saving course progress, completing assessments, or using certain LMS features.
Some web browsers include a “Do Not Track” feature that signals that a user does not want online activity tracked.
The LMS does not intentionally track users across unrelated third-party websites for advertising purposes. However, third-party content or video providers included in courses may have their own privacy and tracking practices.
The LMS and course materials may contain links to external websites, videos, applications, documents, tools, or other resources that are not owned or controlled by ICONMA.
ICONMA is not responsible for the privacy, security, content, or availability of third-party resources. Users should review the privacy policy and terms of each third-party service before providing Personal Information.
We maintain reasonable administrative, technical, organizational, and physical safeguards designed to protect Personal Information from unauthorized access, use, alteration, disclosure, or destruction.
Security measures may include:
No internet transmission, wireless network, cloud platform, or electronic storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their usernames and passwords. You should immediately notify ICONMA or your LMS administrator if you believe your account has been compromised.
If we become aware that the security of the LMS or Personal Information has been compromised, we will take reasonably appropriate measures.
These measures may include:
Where notification is required by law, we will make reasonable efforts to notify affected individuals within the applicable legal timeframes.
Depending on your location and applicable law, you may have the right to:
These rights may be limited by legal, employment, contractual, security, audit, certification, or compliance requirements.
For example, ICONMA or your employer may be required to retain mandatory training records even after a deletion request is received.
We may need to verify your identity before processing a privacy request.
ICONMA may send administrative and service-related communications concerning the LMS.
These communications may include:
Because some communications are necessary for LMS administration, security, employment, compliance, or contractual requirements, users may not be able to opt out of all service-related communications.
If text messaging is used, SMS opt-in data and consent will not be sold or shared with third parties for unrelated marketing purposes.
The LMS may include artificial intelligence or automated features that assist with course recommendations, content generation, question generation, assessments, search, learning support, course summaries, and training analytics.
Information submitted to AI-enabled features may be processed to provide the requested functionality.
Users should not submit confidential, proprietary, sensitive, or unnecessary Personal Information into AI-enabled features unless specifically authorized.
AI-generated content may contain errors or incomplete information and should be reviewed before being relied upon.
We reserve the right to modify this Privacy Policy at any time to reflect changes in our Services, technologies, business practices, security requirements, or legal obligations.
When changes are made, we will update the “Last Updated” date shown at the bottom of this page.
We may also provide notice through an LMS notification, email, website announcement, or another appropriate communication method.
Your continued use of the LMS after the updated Privacy Policy becomes effective constitutes your acknowledgement of the changes.
You acknowledge that you have read and understood this Privacy Policy.
By accessing and using the ICONMA LMS and submitting information through the Services, you agree to the collection, use, processing, retention, and disclosure of information as described in this Privacy Policy.
If you do not agree with this Privacy Policy, you should not access or use the LMS.
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the Personal Information we maintain, please contact us:
ICONMA, LLC
Email: info@iconma.com
Website: www.iconma.com
For LMS technical assistance, you may also contact your assigned LMS administrator or ICONMA support representative.
We will make reasonable efforts to respond to privacy requests and complaints within the timeframes required by applicable data protection laws.
Last Updated: July 17, 2026