AI Adoption and Monitoring
In this Bigger Brains course, you’ll learn how to move AI from experimentation to real world business value using Microsoft 365 and Copilot. You’ll explore the disconnect that often exists between leaders and employees around AI use, see which factors to consider when evaluating AI tools, and learn clear criteria for selecting the right solutions. You’ll also learn how to assess return on investment, identify key metrics that signal success or risk, and recognize warning signs that may indicate a tool isn’t delivering the expected value. You’ll see how Microsoft tools can help you monitor AI usage and performance as adoption grows. And you’ll explore practical ways to encourage users to adopt AI, utilize the Microsoft engagement toolkit, and empower teams through effective training. Along the way, you’ll learn best practices for reducing skepticism, avoiding common leadership mistakes, and building a culture that supports responsible, confident AI use - so you can implement AI in a way that drives sustained adoption and measurable business impact.
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